black and white bed linen

Frequently Asked Questions (FAQ)

Explore our easy-to-use FAQ section for all your questions and concerns.

Where is Wax In Wax Out located?

We have clinics in Crouch End, North London, just minutes from Turnpike Lane Station and in Mayfair, Central London, close to major transport links. We welcome clients from across London and also offer home visits throughout the city.

What methods do you use for earwax removal?

We specialise in microsuction, the safest and most effective method for earwax removal. We also offer ear irrigation for clients with soft wax when appropriate.

How long does an earwax removal appointment take?

Most appointments take around 30 minutes for both ears, with the actual removal process usually completed in 5–10 minutes per ear.

Should I use ear drops before my appointment?

We recommend using olive oil or Earol drops for 3–5 days before your appointment to soften the wax, especially if it's dry or hard. This makes removal easier and more comfortable.

What if there’s no earwax present during my visit?

If there’s no earwax to remove, you’ll only be charged a £30 consultation fee, not the full service price.

Is earwax removal painful?

No, our procedures are designed to be quick, comfortable, and pain-free. Microsuction is gentle and does not use water, making it suitable for sensitive ears.

What happens if my earwax cannot be removed in one session?

If we can’t remove all the wax in one appointment, we offer a free follow-up visit within a month to ensure your ears are fully clear.

Do you offer home visits?

Yes, we provide home visit earwax removal services throughout London for your convenience. Book your home visit here.

How do I book an appointment?

You can easily book online through our Home page or call us directly for assistance.

What should I do after earwax removal?

Your ears may feel sensitive for a few hours after treatment. Avoid getting water in your ears for 24 hours and do not insert cotton buds or other objects into your ear canal.

Is earwax removal safe for children?

Yes, microsuction is safe and gentle for children aged 4 and above, provided they can sit still and follow instructions during the procedure.

Can I bring my child for earwax removal?

Absolutely. We regularly treat children at both clinics and during home visits. Our clinicians are experienced in making children feel comfortable throughout the appointment.

Still Have Questions? Can't find the answer you're looking for? We're here to help!

📞 Call us: 07518 707227

📧 Email: info@waxinwaxout.com

🗓️ Book online: Crouch End Clinic | Mayfair Clinic | Home Visits

black and brown leather padded tub sofa